Cisco Unified Contact Center Express Case Studies - Cisco Systems

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Learn how implementing a Cisco solution contributed to customer success.

Education
- University Enhances Student Experience and Increases Efficiency
- University Prepares Next Generation of Global Leaders (PDF - 7 MB)
- University Integrates Voice and Collaboration Tools in One Interface
- Classrooms without Walls (PDF - 720 KB)
- University Prepares Communications System for 7000 More Students (PDF - 280 KB)
Energy and Materials
- International Mining and Construction Gains a Competitive Advantage (PDF - 200 KB)
Financial Services
- Building Better Business Models Around Customers (PDF - 280 KB) New!
- Vietnamese Bank Upgrades Service with Cisco Unified Communications (PDF - 2 MB)
Healthcare
- Beyond Dial Tone to On-Demand Collaboration (PDF - 250 KB) New!
- Hospital Accelerates Digital Transformation (PDF - 320 KB) New!
- Hospital Increases Efficiency of Mobile Clinicians and Staff New!
- Hospital Improves Caller Experience and Increases Efficiency
- Student Health Organization Provides Faster Service (PDF - 300 KB)
- Medical Clinic Improves Caller Experience (PDF - 180 KB)
Hospitality
Manufacturing
- Manufacturer Improves Responsiveness and Saves Money (PDF - 240 KB)
- Manufacturer Closes More Sales Through Collaboration (PDF - 500 KB)
Media/Entertainment
- Australian Entertainment Complex Provides World-Class Guest Experience (PDF - 240 KB)
- Events Management Firm Gains a Competitive Advantage (PDF - 500 KB)
Nonprofit
- Membership Organization Improves Caller Experience (PDF - 160 KB)
Professional Services
- Law Firm Interconnects Global Offices (PDF - 160 KB)
Reseller
- Partner Empowers Global Teams with Online Communities New!
- Emerging Reseller Provides Large-Company Service (PDF - 180 KB)
Retail
- Croatian Automobile Dealership Improves Service and Sales (PDF - 240 KB)
Transportation
- Saudi Arabian Contact Center Migrates to SIP Trunking