My Cisco

My Cisco is a new tool featuring functionality and bookmarks that you can access from almost any page on Cisco.com.

To get the most from My Cisco, remember:

• Be sure to log in to your Cisco.com account. You must be logged in to use most features or make changes to your preferences and settings.
• Your current session on Cisco.com is defined by the time you arrive at the site through the time that you close the browser. Some of your preferences and settings are based on content selected during a session.
• When you hover over links or the information icon, helpful information and other controls appear.

On most Cisco.com pages, My Cisco appears on the far right of the navigation bar.

To open My Cisco, click the arrow in the navigation bar.
NOTE: My Cisco activates and changes color when you position the mouse over it.

My Cisco will remain open as you navigate through Cisco.com. To close it, click on the icon.

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My Cisco Modules

Four modules are available on My Cisco. You generally only see only two or three of these modules while you browse Cisco.com.

• Bookmarks
• Share Desktop
• Collaboration Spaces
• Partners

Bookmarks

The bookmarks module allows you to save helpful links and tools from Cisco.com in My Cisco, so you may access them from any page.

You need a Cisco.com user ID to save and edit bookmarks. Click the "Register" link to create a Cisco.com account, or click the "Log In" button if you already have an account. Once you have an account, you may click the bookmark links without logging in, but you will not be able to add new links or edit any existing links without first logging in

While logged in to Cisco.com, click the "Bookmark This Page" button to create a new bookmark in your list.

You can rename or delete any of your bookmarks by placing your mouse over the link. After a few seconds, a window will open that allows you to rename or remove that bookmark.

Bookmarks are unique to your Cisco.com account. You can't link bookmarks belonging to different people or share them between different Cisco.com user accounts.

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Share Desktop

The Share Desktop module in My Cisco is available only to Cisco partners and resellers. If you are not logged in as a Cisco partner or reseller, you will not see this module in My Cisco.

Share Desktop is powered by WebEx, and allows a Cisco partner to share their computer screen with another person. Share Desktop is a free service and does not provide audio, video, or meeting capabilities.

To participate in a Share Desktop session, you must be invited by email; this email will contain a link to the Share Desktop session.

The setup process is as follows:

1. Follow the link in the email
2. Complete a short form with your information
3. The Share Desktop controls will load and launch.
4. Click "Continue"
5. The setup and configuration process will begin. If you receive a "File Download Warning Message" (which will appear the first time that you use Share Desktop only) please click "Allow" or "Yes".
6. Follow onscreen messages to accept the ActiveX Control download and choose "Run" from the dialog box to complete installation.

Share Desktop will now be installed and ready to use. The first time you use Share Desktop, it can take up to four minutes to configure your computer. Subsequent sessions will connect in approximately 30 seconds or less.

Once setup is complete, a WebEx screen will load, and the WebEx Desktop Share controls will open on your computer. At this point , the person who invited you may or may not already be sharing their desktop.

You may also chat with the other person in Share Desktop by clicking the "Chat" button.

Click the "X" in the top right corner of the Share Desktop control to exit from this module.

Click "Yes" to exit and end the desktop sharing session.

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Collaboration Spaces

Collaboration Spaces in My Cisco are available only to Cisco Certified Partners and their customers. If you are not a Cisco Certified Partner, and have not been invited to participate in a collaboration space by your Cisco partner or reseller, you will not be able to use this feature.

Collaboration Spaces use WebEx Connect to allow partners to share files with their customers, business associates, and others through the Cisco.com website, using any computer that has Internet access and a web browser. Partners, as owners of the spaces they create, can invite other people to become members of their spaces. These members can upload and download files to that space so that other members may access them.

I've been invited to join a Collaboration Space

When you receive an email invitation to join a Collaboration Space, you will need to get a WebEx Connect account before you can participate.

When invited, you will receive an email from WebEx that contains details about how to register; simply follow the registration link and enter the required information into the form. Your account will be created using the email account and password you enter. These are the credentials you will need to use for Collaboration Spaces on Cisco.com.

After registration is complete, you can return to Cisco.com, open My Cisco and click "Sign In" from the Collaboration Spaces module or login directly. Enter your WebEx account email and the password you created during registration.

After signing in, you will be asked to "Accept or Decline the Space" invitation.

Using Spaces

There are three functional areas on the Collaboration Spaces page: My Spaces, Files, and Members.

My Spaces

The My Spaces list shows the Collaboration Spaces you are participating in. The spaces you have an outstanding invitation to join are shown in bold type. You can hold your mouse over the space name link to see the owner of that particular collaboration space. You may create a total of 5 spaces. However, spaces that you are participating in as members or admin do not count towards the quota of 5 spaces you may own.

Members

The members section shows all the people who are participating in or invited to join the space, as well as their role. If you have an Admin or Owner role, you can place your mouse over the email address of the member to remove them from the space or resend the invitation if they have not responded to the original.

Files

All participants in a Collaboration Space can upload and download files in support of their business activities. There is a 250MB storage limit that applies to all of the spaces for an individual account. If this limit is exceeded you will receive a notice that the account is over the limit and you will need to delete some files to clear storage space before you are able to upload additional documents.

Collaboration Spaces/WebEx Account Registration for Partners

For information about how to create your Collaboration Spaces WebEx account, visit Partner Central for the Program Overview and instructions on how to register.

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