Announcement: Retirement of Cisco Express Unified Communications Specialization (PDF - 299 KB)
Announcement Date: April 30, 2012
Last day for new partners to apply: July 31, 2012
Retirement Date: July 31, 2012
Program End Date: August 1, 2013

Account Manger | Systems Engineer | Apply or Renew

Specialization Requirements

Two roles are required for the Express Unified Communications Specialization:

• Account Manager (AM)
• Systems Engineer (SE)

These roles provide a roadmap with training content and exams that are tailored to pertinent jobs within a company. Following is a summary of training format, cost, and duration for each role. All costs are estimated and may vary by region.

See specialization requirements in a consolidated view

Apply:

1. Visit the "Become a Registered Partner" page if you are new to the Cisco Channel Partner Program and have not registered.
2. Verify that the certified individuals fulfilling job roles are allocated to your company with their CSCO identification number. Partner Administrators and internal Cisco employees (associated through the CAM Assignment tool) are able to verify this information using the Partner Self Service tool. (Cisco usually receives exam results in 5 to 10 business days.)
3. Complete and submit the Specialization application.
   If you encounter any issues in the application or renewal process, please open a case with the Partner Relationship Team.

Renew:

To renew a specialization:

1. Begin the recertification process 90 days before your anniversary date.
2. Verify that you are in compliance with the current specialization requirements.
3. Submit your application using the Certification and Specialization Application online web tool.

You must meet all requirements to submit your application. If you encounter any issues in the application or renewal process, open a case with the Cisco Partner Relationship Team.

If you fail to submit a recertification application within 10 days after your anniversary date, you will lose your specialization.

Note: If a partner does not remain in compliance with the applicable specialization or certification requirements, Cisco reserves the right to revoke the specialization or certification at any time. Partners must notify Cisco of its non-compliance promptly, but in no event more than thirty (30) days after partner first becomes aware of its non-compliance. Upon receipt of such notice, partner may qualify for an extension of time in which to renew its compliance with the applicable specialization or certification requirements. Partner's failure to provide such notice may disqualify partner from receiving such an extension. If no extension is granted or if partner fails to comply with the certification or specialization requirements by the end of the extension period, Cisco reserves the right to revoke the applicable specialization or certification immediately. Additional information regarding non-compliance may be found in the Audit and Policies Document.

Account Manger | Systems Engineer | Field Engineer | Apply or Renew

Specialization Requirements

Three roles are required for the Advanced Unified Communications Specialization:

• Account Manager (AM)
• Systems Engineer (SE)
• Field Engineer (FE)

These roles provide a roadmap with training content and exams that are tailored to pertinent jobs within a company. Following is a summary of training format, cost, and duration specifically for each role, as well as additional general training requirements. All costs are estimated and may vary by region.

See specialization requirements in a consolidated view

Apply:

1. Visit the "Become a Registered Partner" page if you are new to the Cisco Channel Partner Program and have not registered.
2. Verify that the certified individuals fulfilling job roles are allocated to your company with their CSCO identification number. Partner Administrators and internal Cisco employees (associated through the CAM Assignment tool) are able to verify this information using the Partner Self Service tool. (Cisco usually receives exam results in 5 to 10 business days.)
3. Complete and submit the Specialization application.
   If you encounter any issues in the application or renewal process, please open a case with the Partner Relationship Team.

Renew:

To renew a specialization:

1. Begin the recertification process 90 days before your anniversary date.
2. Verify that you are in compliance with the current specialization requirements.
3. Submit your application using the Certification and Specialization Application online web tool.

You must meet all requirements to submit your application. If you encounter any issues in the application or renewal process, open a case with the Cisco Partner Relationship Team.

If you fail to submit a recertification application within 10 days after your anniversary date, you will lose your specialization.

Note: If a partner does not remain in compliance with the applicable specialization or certification requirements, Cisco reserves the right to revoke the specialization or certification at any time. Partners must notify Cisco of its non-compliance promptly, but in no event more than thirty (30) days after partner first becomes aware of its non-compliance. Upon receipt of such notice, partner may qualify for an extension of time in which to renew its compliance with the applicable specialization or certification requirements. Partner's failure to provide such notice may disqualify partner from receiving such an extension. If no extension is granted or if partner fails to comply with the certification or specialization requirements by the end of the extension period, Cisco reserves the right to revoke the applicable specialization or certification immediately. Additional information regarding non-compliance may be found in the Audit and Policies Document.

Requirements | Apply or Renew

Read: Master Unified Communications Specialization Requirements Update

The Master Unified Communications Specialization is for a specific group of partners who have in-depth technology skills. These partners also have demonstrated customer success in more sophisticated, value-added Cisco Unified Communications solutions, including:

• Sales
• Deployment
• Services

Partners with a highly qualified Unified Communications practice can achieve a Master Unified Communications Specialization regardless of certification level.

Certification and specialization is based on meeting all requirements within a given country, or country grouping where relevant. Cisco invites those partners who do business in multiple countries to consider the Multinational Master Program

Apply:

1. Review the requirements in the Cisco Channel Program Audit and Policies document.
2. Review the terms and conditions and program policies in the appendix of the audit and policies document.
3. Confirm that you have all the necessary documentation and have met all prerequisites.
4. Complete and submit the specialization application.
5. Prepare for the onsite audit and demonstration

Renew:

You have 90 days before your anniversary date to begin the recertification process. At that point, you will notice that your status has moved from "Approved" to "Re-Cert" in the Certification and Specialization Application online web tool. If you fail to submit a recertification application within 30 days after your anniversary date, you will lose your specialization.

To renew your Master specialization:

1. Verify that you have met all recertification requirements.
2. Verify that your Advanced Unified Communications Specialization is active and in compliance.
3. Verify the expiration dates of the certified personnel (CCIE Voice, industry certification, PMP, or PRINCE2).
4. Submit your recertification application in the Certification and Specialization Application tool.
5. Upload five customer references in the Certification and Specialization Application tool.

You must meet all requirements to submit your application.

If you fail to submit a recertification application within 30 days after your anniversary date, you will lose your specialization.