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IPICS Requirements

To achieve an IPICS ATP Certification, partners must fulfill each of the following defined job roles:

  • Account Manager
  • Systems Engineer
  • Field Engineer I

Note: Role sharing guidelines for ATPs are unique and specific for each ATP program. These guidelines sit outside of the role sharing guidelines used for specializations and certifications, allowing a partner to utilize roles that have already been assigned in one or more specialization or certification programs. Role sharing is allowed within the IPICS ATP Program. However, the SE and FE must be fulfilled by unique individuals.

Because technology continues to evolve, Cisco ATP requirements are subject to change. Please refer to this site often to ensure that you meet all current program requirements.

Please view the Investment for this ATP program for time and costs.

The IPICS ATP program requirements are as follows:


Account Manager
The AM will handle the account management and pre-sales tasks necessary to recognize opportunities and to sell the products. Responsible for providing monthly forecasts to their Cisco Channel Account Manager, attending monthly meetings with Cisco Channel Account Management staff, articulating to customers the Cisco ATP-IPICS solution, prepare technical responses to RFPs, and provide sales support for installed customers.

Prerequisite:

  • None

Required Training and/or Exams:

  • View Learning Map (Requires PEC login)

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Systems Engineer
The pre-sales SE is responsible for ensuring the highest level of technical account management. The responsibilities include be able to demonstrate the Cisco IPICS solutions, prepare technical responses to RFPs, and provide the customer with implementation planning and system design guidance. Lastly the SE should manage the project engagement for a successful system deployment.

Prerequisite:

  • None

Required Training and/or Exams:

  • View Learning Map (Requires PEC login)

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Field Engineer I
The FE I is required to assist customers with the installation and support of Cisco IPICS products. Responsibilities include; providing Installation test and turn-up services, as well as problem determination, analysis, and problem resolution. Further the FE should engage Cisco TAC as required for hardware/software support, problem resolution, and escalation.

Prerequisite:

  • None

Required Training and/or Exams:

  • View Learning Map (Requires PEC login)

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