Cisco can help you solve your business problems with innovative technology solutions. We can also connect you with a local Cisco Specialized Partner, who can get to know your challenges and recommend solutions.
Regional Presales Phone Numbers
Choose your country below to contact our presales team.
Existing partners can obtain contact information from the Partner Central tab.
Customer Support for Orders and Billing
Our Customer Service Representatives (CSRs) are ready to assist you 24 hours a day for any new or existing queries, including:
Any query related to existing or new Service Contracts
Purchase order pricing questions
Support and help submitting your purchase order
Queries related to the status of or changes to your submitted purchase order queries, related to discrepancies between your purchase order and your invoice
Questions about the return or exchange of products
Once you click on this link and provide the required information, a CSR will assess the details of your query within eight hours. The resolution time will depend on the complexity of the query, although we strive to resolve every request within 48 hours.
Note: These scenarios and related support require a contract or direct purchasing agreement with Cisco.
Frequently Asked Questions
The FAQ will help you find answers to the most commonly-asked questions about your Cisco Purchase Order.
Customer Service Phone Numbers and Email
Choose your country below to contact our Customer Service team by phone or email.
The Cisco Service Support Center is available to answer questions about service contract support, as well as partner service programs and tools.
Visit our Service Support Center to access information about service contract support issues, alerts, and maintenance information.
Contact us by phone at 800 553 NETS (6387) (United States and Canada only).
Get Help with Cisco Products and Software
Make the Cisco Support Website your first stop for resolving issues. Its robust resources enable you to quickly troubleshoot, download software, get automatic alerts and more. Web 2.0 features remember more about your interests and history, making self-support faster, easier and more personal.
Access our Home Support page for technical support for Cisco Home products, including Linksys, Valet and ūmi Telepresence.
Get Help from the Cisco Support Community
Connect with the Cisco Support Community to exchange knowledge, solve problems, and extend your capabilities with Cisco products. You can find community forums, wiki documentation, expert chats and more, to deliver the solutions you need whenever you need them.
Open a Service Request Online
Access the Cisco Technical Assistance Center (TAC) quickly by opening a service request and attaching relevant logs and information. This is the fastest way for registered Cisco.com users with a valid service contract to connect with Cisco technical support.
Note: If your network is down or severely impaired, call the Cisco TAC directly
Contact Us Through Email
Send an email to ask a question or to submit a request to a Support Representative.
Note: Numbers with an asterisk (*) have special dial instructions, and may not be available from all mobile phones.
Dial the Local Access Number.
After you hear the chime, dial the Card number and PIN number 5689.
After you hear several beeps, dial *99.
If dialing *99 does not work, the operator will ask you what number you wish to dial; use the card number.
Cisco Small Business Support Center
Technical support for Cisco Small Business products is available by phone in multiple countries during local business hours.
For support in countries not listed below, or for support outside of local business hours, please dial the number for the United States. Long-distance charges will apply.
To contact the Cisco Small Business Support Center, choose your country from the list below.
Training, Certifications and Networking Academy Resources
Learn about the widely-respected IT certification programs available through Cisco Career Certifications programs, and the wide array of resources of the Networking Academy.
Cisco certification brings valuable, measurable rewards to network professionals, their managers, and the organizations that employ them.
Ask Your Peers for Help
The Cisco Learning Network is a forum where users can ask and answer training and certification questions. Join today to learn more.
If you are unable to find your answer, you may submit an online case to contact the support team. Include the following when you open a case:
Cisco.com User ID, if applicable
Cisco ID (CSCO), if applicable
Phone number
E-mail Address
Description of the issue with a screen shot or the steps you followed that led to the issue
Please allow 48 hours for a response.
Note: When you create an Online Support Case, you must create a separate username and password for this support application.
Regional Certification Support Phone Numbers
Please use this for Registration or Login issues only. Phone assistance is available Monday through Friday. Choose your country below.
For registration or technical issues, please refer to the contact information on the individual event registration page. Otherwise, for general questions about Cisco Events visit the Corporate Events page.
Get Help from Cisco Partners, or Become One
Cisco understands the importance of partnering with best-in-class providers to deliver support and solutions of the highest standard to our customers. We consider our partners to be an extension of Cisco.
Become a Partner
Getting started is quick and easy. Make sure you can authorize a partnership for your company, and then identify the type of partnership you want to have with Cisco.
Ask Your Peers for Help
Connect with your peers to exchange knowledge, solve problems, and extend your capabilities with Cisco products.
PDI Help Desk provides additional support resources for Cisco Unified Communications Specialized Partners during network planning, design, and implementation (PDI) phases.
Choose your country below to contact the PDI Help Desk by phone.
Note: For existing partners only.
Country not listed? Try the online help area.
Partner Helpline Contact Numbers
Partner Helpline provides an up-to-date knowledgebase of support information along with quick access to support cases.
Choose your country below to contact the Partner Helpline by phone.
Note: For existing partners only.
Partner Relationship Team (PRT) Regional Contact Numbers
Partner Relationship Team provides support for a variety of partner tools and applications.
Choose your country below to contact the Partner Relationship Team by phone.
Note: For existing partners only.
Office Location Information
Search and locate Cisco office locations worldwide.
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Dr.
San Jose, CA 95134 USA
1 408 526 4000
Search Cisco Office Locations
Use our Google Maps tool to search and locate a Cisco office.
Directions to the Briefing Centers
Access directions to the San Jose Executive Briefing Center and get information about other Briefing Centers.
Cisco can help you solve your business problems with innovative technology solutions. We can also connect you with a local Cisco Specialized Partner, who can get to know your challenges and recommend solutions.
Our Customer Service Representatives (CSRs) are ready to assist you 24 hours a day for any new or existing queries, including:
Make the Cisco Support Website your first stop for resolving issues. Its robust resources enable you to quickly troubleshoot, download software, get automatic alerts and more. Web 2.0 features remember more about your interests and history, making self-support faster, easier and more personal. 
Learn about the widely-respected IT certification programs available through Cisco Career Certifications programs, and the wide array of resources of the Networking Academy.
Cisco understands the importance of partnering with best-in-class providers to deliver support and solutions of the highest standard to our customers. We consider our partners to be an extension of Cisco.
Search and locate Cisco office locations worldwide.