Extend VoIP Capabilities to the Branch
The Cisco Digital Voice Management solution provides financial services organizations with a reliable and cost-effective solution to help ensure compliance with regulations and improve the customer experience. Digital Voice Management uses the Cisco AXP platform to extend VoIP recording capabilities to the branch. Digital Voice Management supports a centralized data center approach, eliminating the need for a recording server at each branch. This approach optimizes network utilization, delivering high-availability recording in case of WAN failure for total compliance with regulatory and risk-management requirements.