Retail Business Solutions That Increase Revenue Potential
Retail business solutions from Cisco help you meet customers' changing needs and raise productivity throughout your stores.
The retail business evolves constantly. To stay in business, retailers must evolve with it. Customers now demand a more personalized shopping experience.
Retail business solutions from Cisco let you enhance the way that customers experience your stores while you increase employee productivity, improve PCI compliance, and increase the efficiency of IT architecture.
Retail Business Solutions Based on an Efficient, Scalable IT Architecture
More and more leaders in the retail business are fully integrating their networks, and for good reason. In the past, many retailers relied on multiple proprietary solutions. The result was an unnecessarily complex technical environment that was difficult to manage.
Connected Retail solutions from Cisco integrate network solutions so that you can increase efficiency in several ways:
- Offer customers more detailed product information in less time
- Offer employees tools that enhance communication and collaboration
- Achieve ongoing PCI compliance by relying on Cisco best practices for securing customer data
- Increase the efficiency of IT with the Cisco Lean Retail Architecture
Retail Business Solutions for a More Personalized Experience
These features of retail business solutions from Cisco enhance the customer experience:
- Retail Connect lets you identify and flag high-value customers so that you can give them personalized service in your stores
- Customer Service Connection lets you direct customers to the employees who can best serve their specific needs
- Remote Expert Assistance directs customers to contact center experts at kiosks in your stores
- Retail Customer Care directs customers to product information more quickly
- Digital Media Signage keeps customers more informed and engaged
Retail Business Solutions That Improve Employee Productivity
These features of retail business solutions from Cisco raise employee productivity:
- The Store Workforce Station gives employees access to workforce management applications from multiple locations in each store
- Store Task Management lets you assign tasks to specific departments or employees
- The Phone Media Display delivers rich media in real time to all your stores
Retail Business Solutions That Help You Achieve Ongoing PCI Compliance
The PCI Solution for Retail lets you implement a comprehensive, strategic approach to long-term PCI compliance.
Retail Business Solutions That Help You Optimize Your IT Infrastructure
The Cisco Lean Retail Architecture gives you the strategic tools and guidance that you need to move your IT infrastructure to a virtual environment.
