Retail management solutions from Cisco can help you meet the evolving needs of customers while optimizing employee productivity.
For success in retail management, you must keep up with your customers' needs while optimizing productivity in your stores and maintaining PCI compliance. That combination of goals can be hard to achieve, especially with more and more customers expecting a personalized shopping environment.
Retail management solutions from Cisco help you succeed at all those goals.
Retail Management Solutions Based on an Agile, Integrated Architecture
Efficient and effective retail management solutions are integrated. Many retailers rely on poorly integrated networks composed of multiple proprietary solutions. The result is an overly complex technical environment that can confuse customers and impede employee productivity.
Connected Retail management solutions from Cisco let you streamline your approach to retail management in these ways:
- Deliver more product information to your customers in far less time
- Raise productivity by giving employees tools to collaborate and communicate more effectively
- Achieve and maintain long-term PCI compliance by relying on proven best practices from Cisco
- Implement the Cisco Lean Retail Architecture and remove servers from your stores
Retail Management Solutions for a More Satisfying Customer Experience
Connected Retail management solutions let you provide a more satisfying customer experience through these features:
- Retail Connect lets you flag high-priority customers so that you can provide a more personalized shopping experience
- Customer Service Connection lets you direct customers to the employees who can best fill their specific needs
- Through kiosks, Remote Expert Assistance raises the quality of interaction between employees and customers in your contact center
- Retail Customer Care offers faster, easier access to product details, which allows customers to make more informed purchasing decisions
- Digital Media Signage keeps customers more informed and engaged
Retail Management Solutions That Help You Optimize Employee Productivity
Connected Retail management solutions let you optimize employee productivity in several ways:
- The Store Workforce Station gives employees fast, easy access to workforce management applications from multiple locations in each store
- Store Task Management lets you assign tasks to specific stores, departments, or employees
- The Phone Media Display distributes rich media in real time to IP phones in all your stores
Retail Management Solutions for Maintaining Long-Term PCI Compliance
The PCI Solution for Retail is a comprehensive approach to securing customer data. This solution helps you maintain compliance now and in the future.
Retail Management Solutions Offering a More Efficient Retail Architecture
The Cisco Lean Retail Architecture lets you move your IT infrastructure to a virtual environment. This solution provides scalability and significant cost savings.
